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Patient Ease

A  unique CRM /  BPM system for the Healthcare Industry.


PQS
(Patient Queuing System)

 


LCS
(Loyalty Card System)

Solutions

 

Patient Registration

PatientEase is ideally suited to improve your patient registration process.

  • Decrease customer wait times
  • Increase customer satisfaction
  • Track wait times, service times and through put
  • Use information to better manage staff
  • Improve patient's first impressions of your facility

Emergency Department

PatientEase can be configured to optimize times where it matters most, your emergency department.  Using patient health cards decreases the registration time and improves data accuracy.  Specialized cards for emergency staff can be issued to check-in patient without cards or who are unable to check-in.  Integration to your existing emergency systems is available.

Infusion Therapy

PatientEase can be extended in many ways.  For example in at one customer facility a receptionist opened a door using a buzzer.  A PatientEase kiosk can be setup to automatically buzz the door for the patient when the swipe or check-in at the kiosk.  Giving the ability for unattended access to patients needing regular treatments.

Oncology

PatientEase can be configured in many ways to provide optimum solutions.  For example in the oncology department of a customer the nurses station in the back was configured as a master station to let the nurse see who was waiting.  Modality queues could be setup for each doctor allowing the nurse to see the load for each doctor and assign patient accordingly. 

Marketing

An integrated marketing solution using Solucient demographic marketing data, external printing solutions and PatientEase Loyalty Card System can allow for mass mailing of branded health cards to existing and potential patients.  This is a great way to distinguish your healthcare facility from the norm.

Remote Registration

Health Fairs - Health fairs and ALF's are great opportunities for you to signup new health card members which improves your relationship with existing and potential patients.  Using PatientEase Loyalty Card System and the remote registration module you can register new card holders at other locations.

In-house - In-house functions are also great opportunities to show-off your new systems.  Signing up patients, potential patients and other health care personal can increase awareness of your facility.

For example a QueueVision customer used PatientEase for a physicians mixer.  A queue was setup for the mixer and cards where issued to each participant.  When physicians arrived they swiped in.  This immediately established a participant list and gave event coordinators information they could use immediately.

Corporate View

For large healthcare chains with multiple facilities PatientEase can be configured to view each facility and a version of GlobalView can be used to have a view of all facilities giving corporate administrators an immediate 'real-time' view of what's going on.  GlobalView also gives the ability to 'drill-down' to each facility and department to see specific stats for each patient.


Call to schedule a demonstration of the PatientEase Patient Queuing System and Loyalty Card System.

Email: Sales
Phone: (203) 655-1694


 

Latest News

United States Department of Veteran Affairs Implements PatientEase®!

Latest Version of PatientEase®!

HOSPITALS: HEAL THYSELVES – An editorial by Cal Thomas of Tribune Media Services

Westchester Medical Center Implements PatientEase®!

QueueVision Assists in Hurricane Katrina Relief Effort!

PatientEase® Features Rapid Registration!

QueueVision Completes Major Marketing Project!

Article in Physicians Practice!

QueueVision, Inc. releases new version of  PatientEase®!

QueueVision, Inc. launches new web presence!

QueueVision, Inc. founded to improve healthcare experience!

News Archive ...

Testimonials

"PatientEase provides a much clearer view of what's going on,  the ability to explain registration problems to Management and the ability to address these issues."

Registrars
Holy Cross Hospital
Ft. Lauderdale, FL

"Wait times reduced from 20 minutes to 11 minutes ... "

 

"PatientEase provides statistics,  that were previously unavailable,  allowing us  to determine the cause of registration barriers..."

 

"GlobalView is especially useful for the ability to monitor patient flow"

Registrar Manager
Holy Cross Hospital
Ft. Lauderdale, FL

 
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