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Patient Ease

A  unique CRM /  BPM system for the Healthcare Industry.


PQS
(Patient Queuing System)

 


LCS
(Loyalty Card System)

QueueView

 

PatientEase™ PQS (Patient Queuing System)


 

QueueView Module


The QueueView Module is a general viewer used by staff to view, process and route patients.  The module can be run in several different modes allowing different user types.  As with the Master Station Module QueueView can be configured to show color codes based on how long a patient has been waiting.  Typically this module is used by staff, registrars or technicians performing the task the queue is tracking.

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For example during 'Outpatient Registration' the registrar would use this module to view the waiting patients list and to handle the 'in-process' patients being sent to them from the master station.  Upon completion of the task the system can be configured to optionally allow users to route the patient to another queue or department within PatientEase or mark them as 'Done' signifying the patient is leaving the scope of PatientEase.  

 

 

Queue level comment codes and registrar or technician ID are additional ways for you to track patient activity and monitor staff through put.  

Depending on your PatientEase configuration the user can then optionally route the patient to the next queue or department by simply clicking a  button.  This will 'complete' the patient within the existing queue and start them in the next.  When the patient checks-in at the next department the process will start over.

If the patient has completed their stay or is leaving the scope of PatientEase users simple 'Done' the patient which will 'Complete' the patient with in the queue without routing them to another. 

There are many options and configurations that can be handled by the Queueview Module.  Though this odule is easy to use and easy to train for, the statistics gathered by QueueView are key to proper management of patient flow, staffing, general reporting and ultimately improving customer service.

PQS - Modules

Kiosk | Tablet | Master Station | Public Display |QueueView | GlobalView


Latest News

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Latest Version of PatientEase®!

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Westchester Medical Center Implements PatientEase®!

QueueVision Assists in Hurricane Katrina Relief Effort!

PatientEase® Features Rapid Registration!

QueueVision Completes Major Marketing Project!

Article in Physicians Practice!

QueueVision, Inc. releases new version of  PatientEase®!

QueueVision, Inc. launches new web presence!

QueueVision, Inc. founded to improve healthcare experience!

News Archive ...

Testimonials

"PatientEase provides a much clearer view of what's going on,  the ability to explain registration problems to Management and the ability to address these issues."

Registrars
Holy Cross Hospital
Ft. Lauderdale, FL

"Wait times reduced from 20 minutes to 11 minutes ... "

 

"PatientEase provides statistics,  that were previously unavailable,  allowing us  to determine the cause of registration barriers..."

 

"GlobalView is especially useful for the ability to monitor patient flow"

Registrar Manager
Holy Cross Hospital
Ft. Lauderdale, FL

 
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