United States Department of Veteran Affairs Implements PatientEase®!
The Country’s busiest VA hospital - James A. Haley Veteran’s Hospital in
Tampa, Florida has implemented a custom version of PatientEase®
in its Pharmacy Operations to better serve the needs of our
Veterans. Pharmacists more efficiently process the increasing volume of
Outpatient prescriptions being filled at the facility. Prescription
Tracking Displays located throughout the facility notify Veterans of the
status of their order while they wait in more convenient locations such
as the Cafeteria, rather than having to wait by the Pick – Up window.
The new system improves Veteran's discharge from the hospital by
allowing the Nursing staff to use their computers to inquire on the
status of prescriptions instead of calling the Pharmacy. Within days
of installation, call volume dropped by over 80%. “This system is a real
blessing to us” stated one veteran while waiting to see one of
the Pharmacists at the James A. Haley Veteran’s Hospital. Hospital
Management is able to get real-time information on how the operation is
working so they can quickly respond to issues. PatientEase® is
providing an improved Customer Service environment for the Nurses,
Pharmacists, Pharmacy Technicians and most importantly the Veterans. Read the VA's own Testimonial Letter right here.
Latest Version of PatientEase®!
A new version of PatientEase® is available. The
new commercial product, PatientEase® Version 1.4, released on
March 1st, 2007 can help your healthcare facility improve its customer
service. This release employs new features which were developed and
implemented in
response to suggestions by the PatientEase® User Community. These
features will be utilized to streamline the flow of Patients throughout
healthcare organizations as well as provide patients with more detailed
information concerning where to go and how to get there.
PatientEase® continues to operate within Microsoft's .NET
architecture and utilize Microsoft's SQL Database.
Westchester Medical Center Implements PatientEase®!
Valhalla, NY – June 19, 2006 – QueueVision announces today that
Westchester Medical Center (WMC), a member of Westchester County Health Care Corporation,
has signed to implement the PatientEase® product to provide the highest degree
of customer service automation in the industry to its patient population.
With its patented approach the PatientEase® system dramatically improves patient
work flow and provides information to WMC’s staff so that customer service
capabilities and patient satisfaction can be significantly improved.
The QueueVision Intelligent Patient Queueing and Loyalty Card functions, will
allow WMC to continue with its mission of being the hospital of choice for
patients seeking the highest quality of care.
QueueVision Assists in Hurricane Katrina Relief Effort!
QueueVision's sister company Intellicor, Inc. provides a technology solution
helping people in the Gulf Coast recover from Katrina. Mobile offices setup in various
trailers located throughout the storm ravaged area enable persons looking for work to
submit a Job Application and record a Video Interview on a Laptop computer. Intellicor
has provided technology to securely upload this information to a database
and make it available on the Internet for prospective employers to view.
PatientEase® Features Rapid Registration!
The latest version of PatientEase® includes a Rapid Registration Module.
Patients with a Loyalty or ID Card can electronically check-in and confirm their information allowing
the Registrar to quickly register and send these patients on for treatment.
QueueVision Completes Major Marketing Project!
QueueVision and business partner Standard Register have recently completed a Loyalty Card
fulfillment and mailing project for a hospital in Florida's Broward County.
This mailing of more than 10,000 cards will enable current and prospective patients to
avail themselves of the customer service oriented benefits provided by PatientEase®.
Article in Physicians Practice!
Physicians Practice wrote an article about what QueueVision has accomplished for
Holy Cross Hospital in South Florida. See the Article: Cover,
Article
New Version of PatientEase®!
A new version of PatientEase® is available. The new
commercial product can help your healthcare facility improve it's customer
service.
Launches Web Presence!
QueueVision Inc. launches it's web site. We hope you
find our web site informative and easy to use. For web site
suggestions please email us.
New company Founded!
QueueVision Inc. was founded to improve customer service
in the Healthcare Industry.
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![here.](javascript:CaricaFoto("images/VA_Testimonial Letter.jpg")){kind=link}
![Cover](javascript:CaricaFoto("images/PatientEase Testimonial 1.jpg")){kind=link}
![Article](javascript:CaricaFoto("images/PatientEase Testimonial 2.jpg")){kind=link}