Patient Ease

A  unique CRM /  BPM system for the Healthcare Industry.

PQS
(Patient Queuing System)

LCS
(Loyalty Card System)

PatientEase - LCS

PatientEase™ LCS (Loyalty Card System)

LCS - Overview

The Loyalty Card System provides healthcare facilities the ability to produce branded patient health care cards that can be used with the PatientEase Patient Queuing System.  The system can be integrated with existing registration systems using our HL7 interface.  Printing, and importing of customer data is automated using standard Microsoft .NET and/or web services.

The Loyalty Card System will streamline the patient's experience at hospital facilities and invoke World Class Customer Service.  A simple card swipe facilitates:

• Patient greeting
• Parking valets for auto check-in and pick-up
• Validation of patient face-sheet information prior to meeting with the registrars
• Positive identification of the patient reduces duplicate medical records
• Seamless Integration with commercial products such as “Way Finders”
• Coupons and other discounts can be offered to increase use of Gift Shops and Restaurants

You can differentiate both your organization and your cardholders by offering a suite of differentiated services:

• Taxi/Car Service Notification
• Medical Supply linkage
• Display marketing videos
• Utilization of business rules engine both in coupon printing and marketing message delivery
• PatientEase Prestige Clubroom for your top-tier benefactors to make their visit easier and more comfortable.

If your organization is part of a health network, PatientEase servers can talk with each other so that all members of the network can communicate.

LCS - Sections

Card Design & Printing | Remote Registration | Integration | Automated Services

Latest News

Testimonials

"PatientEase provides a much clearer view of what's going on,  the ability to explain registration problems to Management and the ability to address these issues."

Registrars
Holy Cross Hospital
Ft. Lauderdale, FL

"Wait times reduced from 20 minutes to 11 minutes ... "

"PatientEase provides statistics,  that were previously unavailable,  allowing us  to determine the cause of registration barriers..."

"GlobalView is especially useful for the ability to monitor patient flow"

Registrar Manager
Holy Cross Hospital
Ft. Lauderdale, FL

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